Free Needs Assessment

Overview

• Duration: 4–8 hours
• Format: Conducted via Zoom or in person
• Cost: Free (A $3000 value)
• Deliverable: A 1–3 page custom report with actionable recommendations

People

• Are staff overloaded with requests and coordination tasks?
• Do residents struggle to get the support they need on time?
• Are communication bottlenecks reducing effectiveness?

Processes

• How are service requests (e.g., meals, transportation, maintenance) currently handled?
• What’s tracked, what’s missed, and what’s causing delays?

Tools

• Are your current systems paper-based or hard to use?
• Is there a way to reduce manual work and improve visibility?

During the assessment, the Quick Connect team, led by Dr. Julian Brinkley (Head of Product), will:

• Interview facility administrators and key staff
• Conduct focus groups to surface real-world pain points
• Observe workflows and technology use (virtually or in person)
• Evaluate gaps in communication, tracking, and responsiveness

We understand the unique challenges of working in senior care environments — especially when supporting residents with cognitive or visual impairments. Our process is respectful, empathetic, and collaborative.

The Outcome

A Custom Report You Can Act On

Within one week of your assessment, we’ll deliver a clear, visual 1–3 page report. It will include:

• Your top operational challenges, categorized by people, process, and tools
• Quantified impacts on time, staff workload, and resident satisfaction
• Specific areas where the Quick Connect ecosystem can help
• A roadmap to improve efficiency, responsiveness, and care quality

Optional Next Step: 21-Day Free Trial of Quick Connect

Once you’ve reviewed your report, you’ll have the opportunity to pilot the Quick Connect platform for 21 days — absolutely free.

This gives you time to:

• Experience our real-time digital request system in action
• Measure the time saved and resident impact
• Gather staff and resident feedback
• Make an informed decision with zero risk